Family-owned businesses need to put a social media & media policy in place that applies to every member that is linked or associated with the family, no matter how distant.

It is the call every head and Chair of Governors of every school dreads.  Contact is made by a former pupil alleging traumatic incidents of child abuse, normally committed by a former teacher,...

Doorstepping dos and don'ts: It is a moment that every client who is in the public eye dreads. Opening the front door of their house to be confronted by a television camera and a journalist...

It is now possible to create amazingly realistic crisis scenarios for clients to test their communications approach and protocols relatively inexpensively.  Paternoster can produce these scenarios...

The arrival of the website changed everything in corporate writing. Obvious we know, but it is amazing how some organisations don’t seem to have grasped this point.

Ray Anderson, business tycoon and founder of Interface Inc., adopted a radical sustainability strategy over 12 years resulting in a decrease in emissions of 82% whilst increasing sales by two...