Some lessons from Number 10's questionable social media strategy

Public relations is best conducted in the wings and the most talented communicators usually stay firmly out of the spotlight.

Doorstepping dos and don'ts: It is a moment that every client who is in the public eye dreads. Opening the front door of their house to be confronted by a television camera and a journalist...

It is now possible to create amazingly realistic crisis scenarios for clients to test their communications approach and protocols relatively inexpensively. 

Lush’s recent announcement (on Instagram, ironically) that they are closing down all their social media channels has been greeted by the reputation management aficionados of this world as either a...